A1 Printers Plusa division of RDS Team 888-242-4242

Service plans and maintenance

For offices running several machines, a plan usually costs less across a year than the call-outs it replaces.

When a Plan Makes Sense

One machine that has broken once does not need an agreement — it needs a call-out. Plans start to pay when you are running several devices, when downtime costs you real money, or when you are tired of approving individual invoices for parts you did not know were consumable.

What a Plan Covers

Machines We Did Not Sell

We will take on equipment bought elsewhere. Most of what we service arrived that way. We will look at what you have and say plainly which machines are worth putting under an agreement and which are close enough to end of life that it would not be honest to.

Larger Fleets

If you are running printers across several sites and want the whole estate handled — including copiers and MFPs — that is managed print services at RDS Team, which covers supplies, monitoring and consolidated billing across everything.

Ask for a Plan

Tell us how many machines you have and roughly what they are. We will come back with what makes sense, and we will say if the answer is that you do not need a plan at all.

Common Questions

When does a service plan make sense versus paying per repair?

One machine that has broken once just needs a call-out. Plans start to make sense when you are running several devices, downtime costs real money, or you are tired of approving invoices for parts you did not know were consumable.

What's included in an A1 service plan?

On-site service from RDS Team's own technicians rather than a subcontractor, parts and consumable wear items, preventive maintenance at the manufacturer's recommended intervals, and one predictable figure instead of unpredictable invoices.

Who actually does the service work?

RDS Team technicians — the same team behind A1 Printers Plus — rather than a subcontracted company.